On top of all that aggravation, they can't even email or fax us a receipt. They aren't even bright enough to think that they could at least take a picture of it and send via text. REALLY - in 2016 you can't send a digital copy of a receipt? Wow! Impressively backward!
Terrible service is an understatement. We have used them for 6 consecutive years for a trade show. The first few years were fine (except for roaches crawling out of the television sets during the show) but the last few years they have dropped the ball each year. In 2014 we had a little bit of trouble getting the correct order so in 2015 we were very careful to get all the details down and we called back several times to make sure everything was ready. The day of the show - no televisions - they thought they were suppose to deliver at 3 (???)(which is in the middle of the show). In 2016 we knew to keep a REALLY close eye on things. We called at least 6 times to confirm that the televisions were scheduled for delivery. We called the day before and all was well BUT come the day of the show no one at the store had any idea what we were talking about and there was no deliveries for us scheduled. It was unbelievable! The staff scurried around and got us equipment to get by but it was not what was ordered and it was not on time.
Poor quality, undurable goods. Spent 3000$ on a washer, it's dead less than one year after we finished paying for it.
The staff is great!!!!
Rent A Center is a US Electronics Store based in Searcy, Arkansas. Rent A Center is located at 3115-B E Race Ave, Searcy, AR 72143, USA.
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